![]() ![]() When this happens, email continues to work however, the user is not going to receive any emails to Outlook since it’s connected to Office365 they receive it to their respective source server. This feature is great since it would automatically detect your Office365 account however, it can also be a huge problem when you’re in the process of migrating to Office365. Connection of the computer and the source server is interrupted or blocked by firewall/antivirus.Autodiscover is not working on the source server.You have users that are not yet active to Office365 has a mailbox provisioned to it due to Exchange license assigned.2017 and higher) that forces your Outlook 2016 to connect to Office365 when: Before you modify it, back up the registry for restoration in case problems occur. Note: if you see a message saying 'An encrypted connection to your mail server is not available. Now you can open your new profile in Outlook 2016/2019. Once you see all the steps as completed, you can click Finish. Serious problems might occur if you modify the registry incorrectly. Outlook 2016/2019 will discover your email server settings and finish configuration of your email account. Important Follow the steps in this section carefully. Microsoft launched the “Direct Connect to Office365 Feature”(Outlook 2016 version. To prevent this prompt and just fail the connection, install April 5, 2016, update for Outlook 2016 (KB3114972), and then follow these steps. ![]() ![]() You are setting up a non-Office365 mailbox or an on-premise Exchange mailbox, but it is detecting your Office365 account even though the Autodiscover is not pointed to Office365. Photo by Campaign Creators on Unsplash Issue: Outlook bypasses Autodiscover and directly connects to Office365 Scenario
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